Access to the multimedia content of the products.

Maintenance packages

Welcome to the state of confidence and calm now that you have Dara Pharma's equipment

You know from your day-to-day operations that pharmaceutical packaging is a complex process, crucial for the efficiency and success of a pharmaceutical company. It requires a perfectly coordinated human-machine interaction. Our Customer Service department exists for that reason.

After purchasing our equipment, you will access 6 after-sales hubs worldwide ready to support you in anything you need.

We can offer consulting services to predict any inconveniences that may arise and especially for any type of support you may need for the correct and the most efficient performance of your machine.

pharmaceutical processing equipment
pharmaceutical processing equipment
Learn more about our
Service Level Agreement

Service Level Agreement

Learn about our maintenance packages that will assure the correct functioning and optimization of your equipment at each stage of its life cycle.


Service basic plan

Phone support

Client area web portal

I'm interested


Priority plan

Basic Plan included

Remote support

Service preference

Spare parts discounts

I'm interested


Full service

Basic and Advanced Plans included

Preventive maintenance annual visit

24/7 phone support

Express technical assistance at your site

I'm interested

Always connected

Our range of services involves all Dara Pharma departments to provide you with the best technical support in terms of quality, efficiency, effectiveness, and response time.

Rely on our experts, their experience and commitment, so that you can fully focus on your processes, improving efficiency, cost, and time management.