Maintenance packages
Welcome to the state of confidence and calm now that you have Dara Pharma's equipment
You know from your day-to-day operations that pharmaceutical packaging is a complex process, crucial for the efficiency and success of a pharmaceutical company. It requires a perfectly coordinated human-machine interaction. Our Customer Service department exists for that reason.
After purchasing our equipment, you will access 6 after-sales hubs worldwide ready to support you in anything you need.
We can offer consulting services to predict any inconveniences that may arise and especially for any type of support you may need for the correct and the most efficient performance of your machine.
Service Level Agreement
Learn about our maintenance packages that will assure the correct functioning and optimization of your equipment at each stage of its life cycle.
Advanced
Priority plan
Basic Plan included
Remote support
Service preference
Spare parts discounts
Premium
Full service
Basic and Advanced Plans included
Preventive maintenance annual visit
24/7 phone support
Express technical assistance at your site
Always connected
Our range of services involves all Dara Pharma departments to provide you with the best technical support in terms of quality, efficiency, effectiveness, and response time.
Rely on our experts, their experience and commitment, so that you can fully focus on your processes, improving efficiency, cost, and time management.